Privacy and Cookie Policy
We may update this policy from time to time. Please check this page occasionally to ensure you are happy with any changes.This policy explains how and why we collect, use and protect personal data through our website, and how we use cookies and similar technologies.
Privacy
Who we are and what this policy covers
This website is owned and operated by Ascension Eagles Cheerleaders, a registered charity, number 1106766, and a company limited by guarantee in England and Wales. References in this policy to "we", "us" and "our" mean Ascension Eagles Cheerleaders and/or Talent Central Cheer & Dance, as appropriate. This policy applies where we act as the data controller for personal data collected through our website. This means that we decide why and how that personal data is used. Our website is hosted on the Wix.com platform. Wix provides the online platform that enables us to operate and publish our website. Where Wix processes personal data of our website visitors on our behalf, Wix acts as our data processor. Some third-party services used on or linked from our website, such as payment providers, Google services and social media platforms, may also process personal data under their own privacy policies. We use cookies and similar technologies on our website. When you first visit the website, a cookie banner appears at the foot of the page so that you can make choices about non-essential cookies. You can change your cookie choices at any time by using the cookie settings or Cookie Policy option on the website.
Personal data we may collect
We may collect and use the following types of personal data through our website: > Contact and communication data, such as your name, email address, telephone number, postal address, social media account details if you contact us through social media, and the content of messages you send to us. > Enquiry data, such as information you provide when you complete a website form, ask about our activities, request information, or otherwise contact us through the website. > Donation and transaction data, such as your name, contact details, donation amount, transaction details and payment method. We do not normally receive or store your full payment card details; these are processed by our payment service providers. > Newsletter and marketing preference data, such as whether you have asked to receive updates from us and whether you have opted out. > Website usage and technical data, such as your IP address, approximate location, browser type and version, device type, operating system, referral source, pages viewed, website navigation paths, time and date of visits, and information about the frequency and pattern of website use. > Cookie and consent data, such as your cookie choices and any consent or refusal recorded through our website cookie banner. > Any other personal data you choose to send to us through the website or related online services. As an organisation that works with and supports children and young people, we take particular care when handling personal data relating to children. Where our online services are likely to be accessed by children, or where children’s personal data is collected through the website, we aim to handle that data in a way that takes account of the Information Commissioner’s Office Age Appropriate Design Code, also known as the Children’s Code, and that prioritises children’s best interests, transparency and online privacy.
Why we use personal and our legal bases
UK data protection law requires us to have a lawful basis for using personal data. The lawful basis will depend on the purpose for which the data is used. We may use personal data for the following purposes: 1.Operating our website and charity services: We may use personal data to operate, administer, secure and improve our website and to provide information or services requested through it. The legal basis is usually our legitimate interests in the proper administration of our website, services and charity. 2.Responding to enquiries and communications: We may use contact, communication and enquiry data to respond to questions, requests, complaints or other messages. The legal basis is usually our legitimate interests in communicating with website visitors, supporters, families, service users and other contacts, or taking steps at your request before providing a service. 3.Managing donations and payments: If you make a donation or payment through our website, we may use transaction data to process the payment, keep appropriate records, respond to queries and prevent fraud. The legal basis may be performance of a contract, our legitimate interests, and/or compliance with legal and regulatory obligations. 4.Relationship management and administration: We may use contact, communication and transaction data to manage our relationship with you, provide support, keep internal records, administer the charity and maintain appropriate governance records. The legal basis is usually our legitimate interests and, where required, legal obligation. 5.Direct marketing and supporter communications: We may use contact data and marketing preference data to send newsletters, updates, fundraising communications or other direct marketing. We will only send electronic marketing where you have consented, or where the law allows us to rely on a relevant soft opt-in or other lawful permission. You can unsubscribe or object to direct marketing at any time. 6.Research, analysis and website improvement: We may use usage data, analytics data and transaction data to understand how the website and our services are used, monitor performance, improve our communications and report on the effectiveness of our work. Where this involves non-essential cookies or similar technologies, we use them only where you have given the relevant cookie consent, unless the law allows otherwise. The legal basis for related personal data processing may be consent and/or our legitimate interests in improving and securing our website and charity services. 7.Security, fraud prevention and legal claims: We may use personal data to protect our website, systems, donations, users and charity from misuse, fraud, security incidents or unlawful activity, and to establish, exercise or defend legal claims. The legal basis is usually our legitimate interests and/or legal obligation. 8.Legal and regulatory compliance and vital interests: We may use personal data where necessary to comply with a legal or regulatory obligation, or to protect your vital interests or the vital interests of another person.
Sharing your information
We do not sell or rent personal data. We may share personal data, under lawful conditions, with third-party vendors, service providers, contractors or agents where this is reasonably necessary for the purposes described in this policy. This may include: > website hosting and platform providers, including Wix; > payment service providers, such as Payit, PayPal and GoCardless; > analytics and measurement providers, such as Wix Analytics, Google Analytics and TWIPLA, where these are enabled and used; > providers of embedded or linked content, such as Google Maps and social media platforms; > professional advisers, insurers, auditors and other governance or compliance advisers; and > regulators, law enforcement bodies, courts or other authorities where we are legally required to do so or where disclosure is necessary to protect rights, safety or legal interests. Website hosting and Wix: Our website is hosted on the Wix.com platform. Wix provides the online platform, storage, databases and general applications that allow us to operate and publish the website. Personal data submitted through the website may be stored and processed using Wix’s systems and service providers. Wix may store and process website visitor data in a number of countries, including data centres in the United States of America, Ireland, South Korea, Taiwan and Israel, and may use other jurisdictions where necessary for the proper delivery of its services or as required by law. Where personal data is transferred internationally, Wix states that it uses appropriate safeguards, including Standard Contractual Clauses where required. You can read more about Wix’s privacy practices here: https://www.wix.com/about/privacy Financial transactions: If you choose to make a donation or payment through our website, your transaction may be handled by a payment services provider such as Payit, PayPal or GoCardless. We share transaction data with payment service providers only to the extent necessary to process donations or payments, keep appropriate records, prevent fraud, and deal with complaints or queries relating to payments. You can find information about those providers’ privacy policies on their websites, including: Payit by NatWest: https://www.payitbynatwest.com/privacy-and-cookies GoCardless: https://gocardless.com/privacy/ PayPal: https://www.paypal.com/legalhub/privacy-full Google Maps and social media links: Our website includes a Google Maps embed to help visitors find us. Google Maps is provided by Google and may collect technical information such as your IP address and transfer information to Google servers, including servers outside the UK and European Economic Area. Depending on how the website and cookie banner are configured, the map may be blocked or replaced by a placeholder until the relevant consent is given. However, when Google Maps is loaded or used, Google will process data in accordance with its own privacy policy. Our website also includes icons or links to our social media pages, such as Facebook and Instagram. These icons are links to third-party websites. If you click on them, you leave our website and the relevant social media platform may process your personal data under its own privacy and cookie policies. We are not responsible for the privacy practices of those third-party platforms. Legal obligation and protection of rights: We may disclose personal data where disclosure is necessary to comply with a legal obligation, protect your vital interests or the vital interests of another person, or establish, exercise or defend legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
International transfers
Some of the service providers used for our website and related services may store or process personal data outside the UK or European Economic Area. Where this happens, we take steps to ensure that appropriate safeguards are in place, such as relying on adequacy decisions, Standard Contractual Clauses, or other lawful transfer mechanisms used by the relevant service provider.
Retaining your information
We will not keep personal data for longer than is necessary for the purpose or purposes for which it was collected. Unless a longer retention period is required or justified, we expect to retain personal data as follows: > contact data: for a maximum period of 13 months following the date of the most recent contact between you and us; > communication data: for a maximum period of 13 months following the date of the communication in question; > transaction and donation data: for a maximum period of six years following the relevant transaction, unless a longer period is required for legal, accounting, tax, Gift Aid, regulatory or audit purposes; > usage and analytics data: for a maximum period of 26 months following the last date of collection, unless the relevant analytics provider applies a shorter period or the data has been aggregated or anonymised; > cookie consent records: for as long as needed to record and manage your cookie choices and demonstrate that consent was obtained or refused. We may retain personal data for longer where this is necessary to meet legal or regulatory obligations, resolve disputes, protect legal rights, or protect your vital interests or the vital interests of another person. For full details, please refer to our Data Protection Policy, which is available on this website.
Your rights
Your principal rights under data protection law are: a) the right to access - you can ask for copies of your personal data; b) the right to rectification - you can ask us to rectify inaccurate personal data and to complete incomplete personal data; c) the right to erasure - you can ask us to erase your personal data; d) the right to restrict processing - you can ask us to restrict the processing of your personal data; e) the right to object to processing - you can object to the processing of your personal data, including direct marketing; f) the right to data portability - you can ask that we transfer certain personal data to another organisation or to you; g) the right to complain to a supervisory authority - you can complain about our processing of your personal data; and h) the right to withdraw consent - where we rely on consent, you can withdraw that consent at any time. These rights are subject to certain limitations and exceptions. You can learn more about your rights by visiting the Information Commissioner’s Office website: https://ico.org.uk/for-the-public/ You may exercise any of your rights in relation to your personal data by contacting our Data Protection Champion using the details at the end of this policy.
Third party websites
Our website includes hyperlinks to, and details of, third-party websites. We do not control those third-party websites and are not responsible for their privacy policies, cookie policies or practices. You should read the privacy and cookie information provided by any third-party website you visit.
Cookies and similar technologies
About cookies
A cookie is a small file containing information that is stored by your browser on your device. Cookies are typically used to help websites work, remember settings, keep services secure, understand how visitors use a website, or support features such as forms, embedded content and analytics. Cookies may be “session” cookies, which expire when you close your browser, or “persistent” cookies, which remain on your device until they expire or you delete them. Cookies may not directly identify you, but information collected through cookies can sometimes be linked to other information about you.
Our cookie banner
When you first visit our website, a cookie banner appears at the foot of the page. The banner allows you to accept or refuse non-essential cookies and, where available, to choose between cookie categories. Essential cookies and scripts may load when you first access the website because they are needed for the website to work, remain secure and remember your choices. Non-essential cookies and scripts, such as analytics, marketing or certain functional cookies, should only be used where you have given the relevant consent, unless the law allows otherwise. You can change your cookie choices at any time by using the cookie settings, privacy trigger or Cookie Policy option on the website. You can also manage cookies through your browser settings.
Essential Wix platform cookies
Because our website is hosted on Wix, Wix may place essential cookies and use similar technologies for purposes such as security, fraud prevention, attack detection, session management, API protection, stability, page rendering, resilience, core site functionality and recording cookie choices. These essential cookies cannot usually be switched off through our cookie settings because the website may not work properly without them. Examples of Wix essential cookies may include XSRF-TOKEN, hs, svSession, SSR-caching, TS*, bSession, fedops.logger.sessionId, _wixAB3|*, server-session-bind, client-session-bind, oAuthState, wixSession and sec-fetch-unsupported. Wix may update the cookies used on its platform from time to time, and the exact cookies used may depend on the website features, apps and integrations that are active.
Analytics and measurement cookies
We use, or may use, analytics and measurement tools to help us understand how visitors use our website and to improve the website and our communications. These tools may include Wix Analytics, Google Analytics and TWIPLA. Google Analytics may use cookies such as _ga and _ga_ to distinguish visitors and understand website usage. We use the information gathered by Google Analytics to create reports about use of the website. Google may process information, including IP address and device information, in accordance with its own privacy policies. You can find out more about Google’s use of information here: https://policies.google.com/technologies/partner-sites You can review Google’s privacy policy here: https://policies.google.com/privacy You can opt out of Google Analytics across websites by using Google’s browser add-on: https://tools.google.com/dlpage/gaoptout TWIPLA helps us analyse website traffic and understand how our website is being used. TWIPLA states that its technology does not use collected data to identify individual visitors or match the data with additional information about an individual user. You can find out about TWIPLA’s opt-out and “Do Not Track” options here: https://www.twipla.com/en/support/legal-data-privacy-certificates/standard-integration/opt-out-do-not-track-dnt Where analytics or measurement tools rely on non-essential cookies or similar technologies, they should only operate after you have given the relevant consent through our cookie banner, unless the law allows otherwise.
Embedded content and third-party tools
Some pages may include embedded or linked third-party content, such as Google Maps, social media links, forms, donation tools or other website integrations. Third-party providers may set their own cookies or process information about your device and interaction with their content. Some third-party components may be controlled by our cookie banner or by placeholders, but we cannot guarantee that the cookie banner will control every third-party service in every circumstance. We therefore review the website’s cookies and third-party tools periodically and update this policy when needed.
Managing cookies through your browser
Most browsers allow you to refuse, accept, block or delete cookies. The methods for doing this vary between browsers and versions. These links explain how to manage cookies in common browsers: > Chrome: https://support.google.com/chrome/answer/95647 > Firefox: https://support.mozilla.org/en-US/products/firefox/privacy-and-security > Opera: https://help.opera.com/en/latest/security-and-privacy/ > Microsoft Edge: https://support.microsoft.com/en-gb/windows/microsoft-edge-browsing-data-and-privacy-bb8174ba-9d73-dcf2-9b4a-c582b4e640dd > Safari on Mac: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac > Safari on iPhone or iPad: https://support.apple.com/en-gb/105082 > Chrome on Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid Please note that blocking or deleting cookies may affect how some features of the website work.
Contacting us
If you have a concern or complaint about how we have handled your personal data, please contact us as soon as possible so that we can investigate and try to put things right. You can contact us: > by post, at the postal address below; > using our website contact form; > by telephone, using the contact number published on our website; or > by email, using the email address published on our website. Our principal place of business is: Ascension Eagles Cheerleaders Talent Central Cheer & Dance Unit 2J, St. Marks Industrial Estate North Woolwich Road London E16 2BS Our Data Protection Champion is: Laura Arnold Email: laura@ascensioneagles.com Note: Laura Arnold is on leave: please contact director@ascensioneagles if you have any data protection queries. You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection. The ICO website is: https://ico.org.uk/
This page was last updated: 17 May 2026
