Privacy and Cookie Policy
We may update this policy from time to time. Please check this page occasionally to ensure you are happy with any changes to this policy.
Privacy
What this policy covers
We are committed to safeguarding the privacy of our website visitors. This policy therefore sets out how our how and why we may collect personal data through our website, how it may be used and how you can exercise your rights regarding your personal data. This policy applies where we are acting as a data controller with respect to your personal data (in other words, where we determine the purposes and means of the processing of that personal data). We use cookies on our website. In cases where those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website. You can change your choice at any time, using the Cookie Policy option on the website. In this policy, "we", "us" and "our" refer to Ascension Eagles Cheerleaders and/or Talent Central Cheer and Dance.
Personal data we collect
We may process data enabling us to get in touch with you ("contact data" and "communication data"). The contact data may include your name, email address, telephone number, postal address and/or social media account identifiers. The source of this contact data is you; for example, if you use the website contact form or subscribe to our newsletters. If you visit our website from a social media account, we will obtain elements of the contact data from the relevant social media account provider. We may process information relating to transactions, for example if you make a donation through our website ("transaction data"). The transaction data may include your name, your contact details, your payment card details (or other payment details) and the transaction details. The source of the transaction data is you and/or our payment services provider. We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The sources of usage data are our analytics tracking tools. We may process information contained in any enquiry you send to us regarding our services (“enquiry data”). The enquiry data may be processed for the purposes of offering, marketing or providing services to you. The legal basis for this processing is consent. The source of this data is you. We may process any other personal data that you choose to send us.
Why we collect information
UK and EU data protection law requires us to process personal data only where we have an approved basis under the law. You have the right to understand what our legal bases are, so we explain them here. 1. Operations: We may process your personal data for the purposes of operating our website and providing our services to you. The legal basis for this processing is our legitimate interests - ie the proper administration of our website, our services and the charity. 2. Relationships and communications: We may process contact data, transaction data and/or communication data for the purposes of managing our relationships, communicating with you (excluding communicating for the purposes of direct marketing) by email, SMS, post, fax and/or telephone, providing support services and complaint handling. The legal basis for this processing is our legitimate interests, namely communications with our website visitors, service users, the maintenance of our relationships, enabling the use of our services, and the proper administration of our website, services and the charity. 3. Direct marketing: We may process contact data, customer relationship data and/or transaction data for the purposes of creating, targeting and sending direct marketing communications by email, SMS, post and/or fax and making contact by telephone for marketing-related purposes. The legal basis for this processing is our legitimate interests, namely promoting our charity and communicating marketing messages to our website visitors and service users. 4. Research and analysis: We may process usage data, service data and/or transaction data for the purposes of researching and analysing the use of our website and services, as well as researching and analysing other interactions with our business. The legal basis for this processing is our legitimate interests, namely monitoring, supporting, improving and securing our website, services and the charity generally. 5. Record keeping: We may process your personal data for the purposes of creating and maintaining our databases, back-up copies of our databases and our business records generally. The legal basis for this processing is our legitimate interests, namely ensuring that we have access to all the information we need to run our charity properly and efficiently in accordance with this policy. 6. Security: We may process your personal data for the purposes of security and the prevention of fraud and other criminal activity (for example, when donations are made through our website). The legal basis of this processing is our legitimate interests, namely the protection of our website, services and the charity, and the protection of others. 7. Legal/regulatory compliance and vital interests: We may also process your personal data where such processing is necessary for compliance with a legal or regulatory obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person.
Sharing your information
We don't sell or rent personal data. We may share your information, under lawful conditions, with third-party vendors, service providers, contractors, or agents ('third parties'), as reasonably necessary, in order to provide our services to you (such as our website hosting company, data analytics services and payment processors). Website hosting: Our website is hosted on the Wix.com platform. Wix.com provides us with an online platform to enable us to promote our services to you. Your data will be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. You can read more about Wix’s privacy policy here: https://www.wix.com/about/privacy Financial transactions: If you choose to make a donation to us via our website, your transaction will be handled by a payment services provider, such as PayPal or GoCardless. We will share transaction data with the payment services providers only to the extent necessary for the purposes of processing your donations and dealing with complaints and queries relating to such payments. You can find information about the payment services providers' privacy policies and practices on their websites – eg https://gocardless.com/privacy/ and https://www.paypal.com/us/legalhub/privacy-full Legal obligation: We may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. You acknowledge that personal data that you submit through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
Retaining your information
Personal data that we process for any purpose will not be kept for longer than is necessary for that purpose or those purposes. We will retain your personal data as follows: (a) Contact data will be retained for a maximum period of 13 months following the date of the most recent contact between you and us; (b) Transaction data will be retained for a minimum period of three months following the date of the transaction, and for a maximum period of 12 months following that date; (c) Communication data will be retained for a maximum period of 13 months following the date of the communication in question; (d)Usage data will be retained for a maximum period of 26 months following the last date of collection. We may retain your personal data where such retention is necessary to meet our legal or regulatory obligations, or in order to protect your vital interests or the vital interests of another person.
Your rights
Your principal rights under data protection law are: (a) the right to access - you can ask for copies of your personal data; (b) the right to rectification - you can ask us to rectify inaccurate personal data and to complete incomplete personal data; (c) the right to erasure - you can ask us to erase your personal data; (d) the right to restrict processing - you can ask us to restrict the processing of your personal data; (e) the right to object to processing - you can object to the processing of your personal data; (f) the right to data portability - you can ask that we transfer your personal data to another organisation or to you; (g) the right to complain to a supervisory authority - you can complain about our processing of your personal data; and (h) the right to withdraw consent - to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent. These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting: https://edpb.europa.eu/our-work-tools/general-guidance/gdpr-guidelines-recommendations-best-practices_en and https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/. You may exercise any of your rights in relation to your personal data by writing to our Data Protection Officer, using the following contact details: Paula Brown, Data Protection Officer Email: paula@ascensioneagles.com Postal address: Ascension Eagles Cheerleaders Talent Central Cheer & Dance Unit 2J, St. Marks Industrial Estate North Woolwich Road London E16 2BS
Third party websites
Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.
Cookies and other tracking tools
About cookies
A cookie is a file containing a string of letters and numbers – referred to as “an identifier” – which is sent by a web server to a web browser and is stored by the browser on your device. That identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies. Please note that choosing to remove cookies or reject cookies could affect the performance of some features on our website.
Cookies that we use
We use cookies for the following purposes: (a) analysis: we use cookies to help us to analyse the use and performance of our website (b) cookie consent: we use cookies to store your preferences in relation to the use of cookies more generally (c) security: we may use cookies to help protect our website and services more generally.
Cookies used by our service providers
We use Google Analytics, which gathers information about the use of our website and it uses cookies for this purpose. We use the information gathered by Google Analytics to create reports about the use of our website. The cookies used by Google Analytics are named _ga and _ga+container-id. You can find out more about Google's use of information by visiting: https://policies.google.com/technologies/partner-sites You can review Google's privacy policy at: https://policies.google.com/privacy. To opt out of being tracked by Google Analytics across the Services, visit: https://tools.google.com/dlpage/gaoptout. We also use TWIPLA to analyse our website traffic and help us understand how our website is being used. TWIPLA's technology does not use collected data to identify individual visitors, nor to match the data with additional information about an individual user. However, if you wish to opt out of your activity on our website being tracked by TWIPLA please visit: https://www.twipla.com/en/support/legal-data-privacy-certificates/standard-integration/opt-out-do-not-track-dnt
Managing cookie settings
When you first use our website you will be invited to choose your cookie setting. You can change your selection at any time using the cookie widget which appears on every page. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser and from version to version. You can obtain up-to-date information about managing cookies via these links: Chrome: https://support.google.com/chrome/answer/95647 Firefox: https://support.mozilla.org/en-US/products/firefox/privacy-and-security Opera: https://help.opera.com/en/latest/security-and-privacy/ Edge:https://support.microsoft.com/en-gb/windows/microsoft-edge-browsing-data-and-privacy-bb8174ba-9d73-dcf2-9b4a-c582b4e640dd Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies Safari (OS X): http://support.apple.com/kb/PH17191?viewlocale=en_US&locale=en_US Safari (iOS): https://support.apple.com/en-us/HT201265 Chrome Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en&oco=0
Contacting us
This website is owned and operated by Ascension Eagles Cheerleaders. We are a registered charity, number 1106766 and a company limited by guarantee in England and Wales. Our principal place of business is: Talent Central Cheer & Dance Unit 2J, St. Marks Industrial Estate North Woolwich Road London E16 2BS If you have a concern or a complaint about how we have handled your personal data, please contact us as soon as possible, so that we can investigate and put things right. You can contact us: (a) by post, at the postal address given above (b) using our website contact form (c) by telephone, on the contact number published on our website; or (d) by email, using the email address published on our website. If you have any questions about this policy or you , please contact our Data Protection Officer: Paula Brown Email: paula@ascensioneagles.com
This page was last updated: 22 February 2024